Description
Intermediate · 6 weeks · Online learning
What you will be able to do
- Use consistent English and Spanish tax-preparation vocabulary.
- Conduct a structured bilingual client interview.
- Explain documents and return results in plain language.
- Document communication choices and unresolved questions.
Course curriculum
- Module 1: Core bilingual tax vocabularyPeople, filing, income, and document terminology · Credits, deductions, payments, and balance-due language
- Module 2: Bilingual client intakeOpening the interview and confirming identity information · Asking follow-up questions without assumptions
- Module 3: Explaining forms and choicesPlain-language explanations of common documents · Confirming client understanding and consent
- Module 4: Written communicationBilingual document requests and reminders · Explaining notices and next steps
- Module 5: Practice conversationsClient interview role-play · Return-delivery role-play and communication review
Learning experience
Ten focused lessons combine instructor guidance, structured notes, practical scenarios, checklists, and a documented review workflow. Students can return to the material from their learning dashboard.
Official resource: IRS multilingual tax resources.
Educational content only. Confirm current law, forms, instructions, and professional requirements before applying course concepts to a client matter.





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